Kamis, 13 Februari 2014

! Download Ebook The Soul of Design: Harnessing the Power of Plot to Create Extraordinary Products, by Robert Austin, Lee Devin

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The Soul of Design: Harnessing the Power of Plot to Create Extraordinary Products, by Robert Austin, Lee Devin

The Soul of Design: Harnessing the Power of Plot to Create Extraordinary Products, by Robert Austin, Lee Devin



The Soul of Design: Harnessing the Power of Plot to Create Extraordinary Products, by Robert Austin, Lee Devin

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The Soul of Design: Harnessing the Power of Plot to Create Extraordinary Products, by Robert Austin, Lee Devin

What makes the Apple iPhone cool? Bang & Olufsen and Samsung's televisions beautiful? Any of a wide variety of products and services special? The answer is not simply functionality or technology, for competitors' products are often as good.

The Soul of Design explores the uncanny power of some products to grab and hold attention—to create desire. To understand what sets a product apart in this way, authors Lee Devin and Robert Austin push past personal taste and individual response to adopt a more conceptual approach. They carefully explore the hypothesis that there is something within a "special" product that makes it—well, special. They argue that this je ne sais quoi arises from "plot"—the shape that emerges as a product or service arouses and then fulfills expectations. Marketing a special product is, then, a matter of helping its audience perceive its plot and comprehend its qualities.

Devin and Austin provide keys to understanding why some products and services stand out in a crowd and how the companies that make them create these hits. Part One of the book introduces the authors' definition of plot in this context; Part Two breaks down the components needed to build a plot; Part Three describes what makes a plot coherent; Part Four takes on the challenges of making coherent products and services attractive to consumers. Part Four also presents detailed casework, which shows how innovators and makers have successfully brought special products to market.

Readers will come away with a sensible and clear approach to conceiving of artful products and services. This book will help managers and designers think about engaging with plot, taking aesthetic factors into account to provide consumers with more special things.

  • Sales Rank: #640666 in Books
  • Brand: Brand: Stanford Business Books
  • Published on: 2012-09-05
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.00" h x .70" w x 6.00" l, .95 pounds
  • Binding: Hardcover
  • 192 pages
Features
  • Used Book in Good Condition

Review
"Their approach is wildly unconventional, as they consider extraordinary products in the context of art, complete with the trappings of plot, trajectory, and resonance. . . It's the latest in a series of books about design thinking in business, but it brings in a fresh perspective."—BizEd

"I love this book. It will have a great impact on the discussion of design's application to management, shifting the conversation in some very important ways. Devin and Austin stretch our minds to teach us that good managers design, good designers manage, and good workers are whole human beings with both their left and right brains engaged."—Fred Collopy, Case Western Reserve University and coeditor of Managing as Designing

"Many books try to rationalize the design process—make designers look at the world as managers. This book helps managers to see the world as creatives do. This perspective, the idea that magic must have its space for companies to succeed today, can propel a business. Executives should put their spreadsheet projections of the future aside for a bit and read this book instead. It will teach them how to create the future."—Rasmus Bech Hansen, Brand Expert and Strategy Director, Venturethree

"What a brilliant idea: To take the practical principles of the earliest 'How To' guide, Aristotle's Poetics, and apply them to a modern business model! We in the theater know how to tell a story and, to us, Aristotle is as practical a guide as Warren Buffet is in the investment world. Readers will be entertained and led by The Soul of Design."—Anne Cattaneo, Dramaturg, Lincoln Center Theater

"Managers and marketers too often forget to take their product seriously. Austin and Devin help them to refocus on the commercial power of what Kant would call the product in itself. Their philosophical approach helps us understand the inner force in very special products, such as Vipp's gorgeous trash bins or Bang and Olufson's mind blowing televisions. Leaving the mainstream of applied psychology and sociology, so familiar to the study of business, this book decodes of the mysterious and unpredictable 'WOW factor."'—Pierre Guillet de Monthoux, Copenhagen Business School and author of The Art Firm
"This book is about love—the love for products. You don't get love from your customers by asking them what they like. Love is about proposing stories that go beyond expectations—as this book teaches. It will help us to pen more stories in the form of special things."—Roberto Verganti, author of Design-Driven Innovation

About the Author
Lee Devin is a Dramaturg at People's Light, an Emeritus professor of Theatre and Senior Research Scholar at Swarthmore College, a member of Actors' Equity, a Certified Scrum Master, and a Consultant for the Cutter Consortium Innovation Practice. With Rob Austin, he is the author of Artful Making; What Managers Need to Know about How Artists Work (2003). Robert D. Austin is Dean of the Faculty of Business Administration at the University of New Brunswick, Fredericton, former professor of Management of Creativity and Innovation at Copenhagen Business School, and former Professor of Technology and Operations at Harvard Business School. His book, The Adventures of an IT Leader (2009), has won accolades for its "novel" approach. Formerly a manager at Ford and Novell, he is a frequent advisor to multinational firms.

Most helpful customer reviews

1 of 1 people found the following review helpful.
A very special book
By Diego Fontdevila
Rob Austin and Lee Devin have changed the way I see the world, again. As they did in Artful Making, in The Soul of Design they bravely challenge the accepted ways of reflecting on and appraising innovative work.

In this book, they offer powerful insight into creative processes, and better yet, weave a precise new language to help us think about it. The concepts of Plot, the inner binding between the parts of a made thing; Coherence, the conceptual integrity of those parts as a whole; and Resonance, both the internal quality that makes the whole bigger than the sum of its parts and the external affective impact that the made thing has on people; all these have become a beautiful addition to my creative work toolkit.

The authors have given us, to put it in their own words, a very special thing indeed.

0 of 0 people found the following review helpful.
The Soul of Design
By Adam Koplan
You'll never look at a trash can quite the same way. Lee Devin and Robert Austin continue the collaboration they developed in Artful Making with an insightful new work that examines successful product design, and...Artistotelian story structure. Like the old Reese's Peanutbutter Cup commercial, these seemingly different strands of creativity prove to be "two great tastes that go great together." The authors make a compelling case that the central element that distinguishes any highly desirable product from its peers is the way that the product contains a story and has a "plot." For readers who enjoy books that exist at the cross section of liberal arts and good business practice, such as the Heaths' Made to Stick or Tom Kelly and the Ideo team's The Art of Innovation: Lessons in Creativity, this book is worth a close look. Like the books I just mentioned The Soul of Design is chock full of anecdotes but it differs in its more academic approach to analyzing plot. The rigor of thought, while sometimes dense, is made understandable with visuals and accessible examples (i.e. The Sixth Sense) and is ultimately deeply rewarding because the analysis goes deep and has wide implications. Using the authors' conclusions, it's not hard to apply their paradigm beyond products to ideas, practices, and organizational structures. I highly recommend this book.

0 of 0 people found the following review helpful.
An innovative approach to innovation
By David D. Mooberry
My 35-year career at DuPont had a strong focus on innovation and leads me to believe that innovation, especially in the sciences, has been the primary driving force for economic and cultural progress over the past century. And so a library-full of "how to" and "what did they do" books have been written on the subject. Now Lee Devin and Robert Austin have broken the mold with this exciting new look at how innovation can be stimulated by the arts, especially theatre. Instead of teaching about the old focuses such as market share they bring us "Special Things" (would Steve Jobs have loved this) and "plot". Read about plot, coherence and resonance; experience a new approach to innovation of all flavors. Five stars!

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